NURS FPX 6422 Assessment 3 Strategic Planning for System Changes

Student name

Capella University
NURS-FPX6422

Prof. name

Submission date

Strategic Planning for System Changes

EHRs (electronic health records) were introduced to the healthcare system and have had an enormous effect on communication, clinical practice performance, and outcomes of care for patients. The EHR systems can also be used as a hub, where interprofessional teams can document information on the patient, store it, and share it during interprofessional team interactions (Reegu et al., 2023). To assess the interprofessional care team’s use of EHRs and analyze how the improved workflow of the care team’s systems is supporting safe practice and quality outcomes, and to assess how the programs can be connected to organizational strategic objectives. The ongoing evidence with recommendations intended to foster current use of EHR also indicates that improving the ultimate outcome (satisfaction and patient outcomes) is positive.

Practice Setting Description

The setting of this assessment is an interprofessional meeting held on MS Teams about one of the students, professors, and preceptors introduced and worked in the hospice care setting. Hospice care is based on patient-centered end-of-life care, which necessitates patient–nurse and/or patient–physician relationships that are built on working together for the care and comfort of the patient (O’Donnell et al., 2023). It was observed that there are various technical issues in this meeting, including disturbance of the connection, disconnection of the call, and noise in the call. The above challenges emphasized the development of an effective information system (IS) and technology (IT) infrastructure in enhancing effective communication, apart from the effectiveness of the workflow. Also during the meeting, the existing issues were discussed at the meeting. They included Electronic Medical Record testing, data analysis, and documentation practices. These are just some of the areas to be concerned about. Not only is this well deserved in one of the things that have been usurped in the policies, to a very large extent. These are a few of the steps that can be implemented to comprehend the level of effectiveness the EHR system has in the workplace.

Use of an Electronic Health Record (EHR) For an Interprofessional Care Team

Instead of forcing the interests of the healthcare team on other team members, the EHRs may be used to come together with the interests of the team members that may clash, and can be easily liaised with. This makes for easier information in real-time and makes communications more accessible for the nurses, doctors, and pharmacists. It also helps in identifying it within this information insecurity amongst the team members (Wiedermann, 2025). It can, however, not be regulated to prevent any form of issues. EHR systems may prove to be cumbersome to learn about, will increase the amount of work that is being captured, and, on top of that, tend to malfunction. These issues can be used to influence the quality of the system’s working and might have a negative implication for levels of trust towards the system.

Although these problems exist, EHRs are crucial in the healthcare sector and are highly utilized. It is also important that they are constantly upgraded to make them more reliable and easier to operate. EHRs can also aid in various roles of the care team. The nurses use these to record patient, medication, and care plan choices; the doctor uses the records to help make his or her diagnosis and choice of therapy. Based on its content, the pharmacists will have the chance to check prescriptions and investigate drug interactions (Li et al., 2024).

 The administrative staff also happen to be the other users of the EHRs (scheduling, billing, and reporting). Although this has an advantage, workflow challenges, such as alert fatigue, needing to document as much as possible, and complex user interfaces, tend to decrease productivity and may even result in irritation in the users. These constraints can demonstrate how the EHR systems can be used more efficiently and conveniently to support all stakeholders working with patients, with changes in the “systems review” in mind, and user-centered design can test and evaluate whether the EHR systems can be more useful and can better fit all the stakeholders working with patients.

Analysis of Enhanced Information System Workflows

The further optimization of the availability of operations of the information systems working has become infinitely inevitable with an eye towards putting a patient in a safe environment, as well as further enhancing the quality of the provided services. Moreover, it was noted that the EHR systems facilitated the clinical workflow of the system, as the EHR systems were reported to be efficient in recording the clinical processes; repetitive work was limited, and with easy access to the clinical patient data, there was a simplification of the clinical processes (Lee et al., 2025). All of the above mentioned improvements would help in achieving a safer clinical practice because the risk of committing a medication error would have been reduced, the diagnostic process would have been enhanced, and healthy and sound evidence-based decisions made would be easy to make. The communication dilemmas the identified practice setting seems to experience as a by-product of the technical issues as they emerge in the identified practice setting may be viewed as a symptom of the relevance of good and well-integrated systems. Good EHR workflow, such as organized communications solutions and notifications, could be given automatically, as well as pre-defined templates of documentation, and drop the following hurdles. It could also help it become more efficient since the better the working process is, the less it has to concentrate on some of the administrative tasks that have to be fulfilled. This would then be optimised in a way that would produce the desired high-quality output, care for patients, and not least make the care provision process safer and more efficient.

This is why the need for systems such as a clinical decision support system (CDSS) could have been explained in the same lines: it is the systems that could have eased the work process and treatment given to the patients. Playing a very special role in making decisions, including health professionals at the right time and an evidence-based decision. They will be able to send real-time data, which is going to be utilized to alert to signs, give notice, and provide guidelines. It would also provide the patients with an opportunity to make suggestions that would help in preventing potential drug interactions or allergies with the patients (through the use of one of the patients as a case study). In addition, it will avoid errors, which could be related to drug use, and give rise to improvements in patient safety (Sancho-Fernandez et al., 2023). In these systems, they have provided other facilities like templates and auto-entry of data too. This will ensure the clinical records are more comprehensive, and any errors or lack of information would be corrected. Time-saving and reduces human error. Furthermore, the systems also enable them to guide their directions and policies in healthcare since they can also direct them on how they can follow rules and policies. In the majority of cases, clinical decision support systems (CDSS) can be involved to improve the patient care process by making it better, safer, and more organized.

Strategic Alignment of Information System Initiative

A coordination strategy, which would be anchored on the use of information systems, could be applied to help improve patient care. The nurses can use EHRs, and this will not expose the nurses to any professional and legal ramifications. Health care organizations may be able to leverage patient data to make highly effective decisions through these programs such as EHRs (Lyu, 2025). EHRs could also prove to be helpful in aiding hospice care. They will give the nurses a chance to become a reflection of wishes, plans, and outcomes of the patient. This might be used to make care ‘patient-centred’ and meet the needs of the person. This constant can also be considered stable in the sense that we actually did pay special attention to the differences between the teams’ conferences as an aspect of informatics. It would also lead towards cutting down on the resources being utilized, not to mention ensuring that the patients are satisfied as much as they would have been served by the purposes of the organization.

Financial support and informed decision-making will be the way EHR technology will progress in healthcare. They assist in reducing the number of incidences of similar services, and the percentage at which the documentation errors were occurring. Furthermore, they could be utilized in case of following the rules and requirements of the medical sphere and nursing field as the organization makes sure that the documentation concerning the patients is organized and credible (Ferreira et al., 2024). EHRs have data analysis tools, assisting an organization in keeping track of the effectiveness of their parts that need improvement.

Recommendations for Improving EHR Utilization

Most of the evidence-based practices are applicable to EHR systems since one can be more efficient in the work of these systems and make them a more useful tool in a healthcare facility. First, the system should be encouraged to be user-friendly, and the technicalities like access to an Internet connection or time limitations in their Internet connection should be minimised. The issues are usually inclined towards slowing work and frustrating medical professionals. Second, the fact that the medical staff is undergoing training as well as education on a never-ending basis is critical. The baseline training is laid down with a goal of minimizing all possible errors in documentation, to become more confident in using the system, and to get the staff to use the features offered (Provenzano et al., 2024).

The other prize will be a chance to be engaged in the daily process of how the user interface and system use should be designed. A good system would aid in unloading the psychological burden and time, and make it a burden of strain to get the healthcare staff to work towards an efficient system. In addition, its broadened functionality, such as the use of a clinical decision support system and the ability to achieve the interoperability of various systems, could be further extended to facilitate the capability to optimize communications, care coordination, and patient outcomes (Almadani et al., 2025).

The other stakeholders of the EHR, such as nurses, physicians, and other stakeholders in the health care systems, should also be involved in the design of the EHR systems and their assessment. Adopting them so they would have a setup that would support the desired clinical need as well as support patient-centered care could be made possible. Studies indicate that incorporating end-user feedback into the design of EHRs enhances usability of the system and better clinical outcomes (Cahill et al., 2025). The result in the long run can be more capacity of EHR, improved workflow at the facility, fewer errors, and hence, the quality and safety of health care delivery of the facility.

Improving Clinical Outcomes and Patient Satisfaction

The better the standard of clinical treatment, the happier the patients are with it. The good results are particularly in an attempt to improve the patient who stands the greater chance of getting satisfaction in the process he/she undergoes in treatment. The efficient EHR personality is easy to deviate in order to allow a caregiver to make decisions and care better. Patients’ outcomes can be affected as well, which can in turn affect the EHR systems. That will markedly lower the rate of hospital admissions and enable patients to be more responsible in the management of their chronic diseases. The EHRs, which will now be accessible to them to be further improved as well as made more efficient to achieve time savings. This will not only give them a chance to spend more time with the patients, but also guarantee that they would have an overall better experience for the patients (Hallal et al., 2025).  It would find its way into its success in how it applies to the EHR systems in hospice care settings where emotional support and the role of personalizing care would be emphasized. The cost-effective EHR systems are capable of not only positively impacting clinical performance, but also making the patients more satisfied.

Cycle Reviews for Software and Hardware

A necessary part of the strategic plan of healthcare information systems is cycle reviews of software and hardware. This type of review involves full tracking, exchanging of the technological components, or replacement in the bid to achieve the most desirable performance, security, and compatibility. Software cycle reviews (including reviewing the upgrades of their software), software and system improvements, security patches, and hardware review (including review of their servers, devices, and network hardware performance and reliability). Additionally, the cycle and calibration tests can be adopted within healthcare organizations, allowing for identification of inefficiencies within the system, prevention of technical failures, and alignment with the healthcare industry’s demands (Hallal et al., 2025). Outmoded hardware can lead to sub-optimal system performance and connectivity problems, as experienced at the interprofessional meeting in the practice setting. Likewise, outdated software may make system procedures more complex and lead to security attacks. The formal cycle review process empowers these organisations to directly act on these concerns and ensure the systems are more reliable and to create a way of ‘continuous quality improvement’. This plan will ensure that the EHR systems are breathing, safe, and keeping in mind the organizational goals and needs of patients.

Conclusion

To draw a conclusion, it is essential to mention that electronic health records can be referred to as one of the most crucial components of the given medical facility as well as the system that contributes gradually to the development of interprofessional collaboration, helps to simplify the working processes, etc. The discussion of the work on the EHR application in the practice in which she works highlighted the positive side of the issues over the use of this type of system. The workflows should be able to streamline the process and make sure that the EHR programs are supported by the organizational strategy, so it can optimize the impact of the EHR programs and provide quality care. Some of the suggestions, such as improvement of infrastructure, education, and introduction of new technologies, can also be used to personalize a more efficient EHR. Finally, the plan of updating the system is a good strategic plan as well in ensuring that the efficiencies, safety, and patient-centered care are maintained, thus making the healthcare firms able to cater to the ever-changing needs of the patients and other stakeholders.